CALL CENTER AUTOMATION
The cloud solution to grow your business
- Be more productive, reliable and organized.
- Improve agent productivity.
- Deliver lasting customer experiences.
- Be more accessible
- Maintain a stronger, more sustainable and healthier business.
- Understand customers needs and set follow ups
CALL CENTER
AUTOMATION
The cloud solution to grow
your business
- Be more productive, reliable and organized.
- Improve agent productivity.
- Deliver lasting customer experiences.
- Be more accessible
- Maintain a stronger, more sustainable and
healthier business.
- Understand customers needs and set
follow ups
Automate your Call Center so that you can effectively manage:
Sales
Client support
Operations
Help desk
Automate your Call Center
so that you can effectively
manage:
Sales
Client support
Operations
Help desk
Sales
- Manage your Leads, Customers and Accounts lists
- Automatically register the Leads that call your business
- Make calls from the CRM with just one click
- Access the call history of each Customer or Lead
- Give Leads ratings and statuses
- Set follow-ups with reminders
- Transfer interested Leads to the sales team with automatic notifications
INCREASE YOUR SALES WITH EFFECTIVE CALL CENTER MANAGEMENT!
Sales
- Manage your Leads, Customers and Accounts lists
- Automatically register the Leads that call your business
- Make calls from the CRM with just one click
- Access the call history of each Customer or Lead
- Give Leads ratings and statuses
- Set follow-ups with reminders
- Transfer interested Leads to the sales team with automatic notifications
INCREASE YOUR SALES WITH EFFECTIVE CALL CENTER MANAGEMENT!
Customer Support
- Automate solving any complex customer cases while maintaining overall control.
- Improve the response time
- Easily record customer complaints
- Easily access customer history
- Establish follow-ups to verify compliance with complaint reports
- Automatically assign tickets to the responsible user
- Manage all your customer messages and calls in one place.
- Streamline your resolution rate with pre-made canned responses.
SIMPLIFY CUSTOMER SERVICE OPERATIONS
Operations
- Manage commissions for calls made
- Establish performance indicators
- Obtain performance metrics and reporting
- Manage quotas and accounting activity
AN AUTOMATED CALL CENTER HELPS YOU MAINTAIN LONG-LASTING RELATIONSHIPS WITH YOUR
EMPLOYEES.
- Our file import solution will ensure that the CRM distributes relevant information between the different Call Center entities and lead assignments between the different CSRs and BDRs.
- Contact our team to learn more about file import options for Call Center Systems:
- Our file import solution will ensure that the CRM distributes relevant information between the different Call Center entities and lead assignments between the different CSRs and BDRs.
- Contact our team to learn more about file import options for Call Center Systems:
